Sustainability training product managers

16 april 2019 - 10:34 | Door: 
onze redactie
| Foto: ANVR

SCHIPHOL - De ANVR roept product managers op om in te tekenen op een Engelstalige training, gericht op het creëren van praktisch inzicht in hoe verduurzaming van toeleveranciers en product kan bijdragen aan innovatie, kwaliteit en grotere klanttevredenheid.

De training duurt een dag. Er is keuze uit 3 data op 3 verschillende locaties 

Voor wie: Productmanagers
Waar/wanneer:

14 mei: Fox Verre Reizen- Hoofddorp

15 mei: SNP Natuurreizen- Nijmegen (max. 30 plekken)

16 mei Sawadee Reizen- Amsterdam (max. 25 plekken)

Tijden: 09.30– 16.30 uur
Trainer: Chris Thompson
Werktaal: Engels
Kosten deelname: € 35 per persoon (inclusief lunch)

Session 1            09:30 – 10:45

Introductions
Exploring the business case for sustainability
The truths and myths behind certification – Performance versus Process               

Break:                  30 minutes 

Session 2            11:15 – 12:30

Setting meaningful sustainability objectives – Exercise
Monitoring sustainability performance
Creating and retaining evidence

Lunch:                  60 minutes

Session 3            13:30 – 14:45

What are the current global issues?
Modern Slavery/Plastics/Global Warming/Meat and veganism - Exercise
What matters to customers?       

Break:                  30 minutes

Session 4            15:15 – 16:30

Waste management Strategies - Exercise
Adding value to the customer experience through sustainability
Sustainability Reporting – Meaningful or tokenism?

Over de trainer
Chris Thompson draws on 27 years of practical experience which has taken him to hundreds of holiday destinations in over 30 different countries. He qualified and worked in education, but then moved on to spend more than 20 years' in the tour operator sector developing a broad understanding of the tourism industry. He was the Head of Sustainable Tourism for the British Federation of Tour Operators (FTO) and ABTA from 2003 until 2011, and initiated the Travelife Sustainability System for Hotels, in which he is presently involved as the lead consultant and auditor trainer. Chris has an Advanced Diploma in Sustainable Business from Cambridge University.

Meer informatie via [email protected]

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